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Reviews

What our customers say about us

A selection of the reviews on our Checkatrade profile, grouped by the kind of work. The full list is one click away if you would rather read them all.

Checkatrade

Copied word for word

We are rated 10 out of 10 on Checkatrade. Everything on this page comes from a customer review on our profile, in the customer’s own words, and the highlighted word on each card is theirs too. You can read every review on Checkatrade.

A reference

From a client of nine years

We have maintained IKE Supported Housing’s 16 properties since November 2017, and there is more on our work.

I have no hesitation in recommending Impress Property Services Ltd to any organisation seeking a dependable, professional and trustworthy contractor.

Martyn Smith, Managing Director, IKE Supported Housing. From a reference letter dated 15 October 2026.
Business premises

Work around a business

Most of our Checkatrade reviews come from homeowners, as that is where the platform is used. These three came from businesses.

Office refurbishment

“They arrived when they said they would, did what they said they would and did it quickly, quietly and to a very high standard. They were respectful of the fact that we had to continue operating our business in the same building.”

Verified Checkatrade reviewRespectful
Widening a factory doorway

“They were punctual, efficient and friendly, the work was completed very satisfactorily and in the agreed time.”

Verified Checkatrade reviewEfficient and friendly
Trickle vents in a workshop

“The job took about 1 hour to complete. Done to an excellent standard.”

Verified Checkatrade reviewExcellent standard
Roofs

Roofing and chimneys

See our page on roofing and guttering.

New flat roof

“Very good workmanship, polite and professional. Cleaned and tidied up. Arrived on time very pleased with result.”

Verified Checkatrade reviewVery good workmanship
Ridge tile repair

“Kept me informed what was happening and turned up on time and was done at the agreed price. The work actually only took a couple of hours.”

Verified Checkatrade reviewKept me informed
Dry verge caps replaced

“Arrived at discussed time, completed work in really good time, friendly service.”

Verified Checkatrade reviewFriendly service
Roof tiles and dry ridge

“They provided a very good service we were very pleased.”

Verified Checkatrade reviewVery good service
Roof tiles refitted

“Excellent service, would recommend to anybody who require house hold maintenance.”

Verified Checkatrade reviewExcellent service
Garage roof repaired

“Very polite and efficient. Would recommend.”

Verified Checkatrade reviewPolite and efficient
Roof ventilation tiles

“Job well done, quickly and efficiently, recommend.”

Verified Checkatrade reviewJob well done
Doors and joinery

Doors, windows and woodwork

See doors, shutters and windows and joinery.

Door and chimney repairs

“Highly recommended, great customer service, polite, professional and punctual”

Verified Checkatrade reviewHighly recommended
Loft windows

“Very professional, polite and punctual. Work was completed on time to a high standard and priced as agreed.”

Verified Checkatrade reviewPriced as agreed
Loft hatch and ladder

“Brilliant!! Finally!! A reliable builder who arrives on time, provides quotes on time and does the job when promised. 10/10 all round.”

Verified Checkatrade reviewArrives on time
Internal doors fitted

“Excellent workmanship , very reliable , tidy and would definitely recommend and already booked for tiling.”

Verified Checkatrade reviewVery reliable
Cupboard door rehung

“Did a good job and left the area clean and tidy.”

Verified Checkatrade reviewClean and tidy
Skirting boards and doors

“Arrived on time, completed the work on time and to a high standard. Removed all waste to leave the room tidy.”

Verified Checkatrade reviewHigh standard
Fitted wardrobes

“They are also very nice people and good communicators; we would thoroughly recommend them for any property services.”

Verified Checkatrade reviewGood communicators
Laminate flooring

“Once again very pleased with the work carried out. The area that was being worked on was uneven and awkward! Another lovely job done. Highly recommended.”

Verified Checkatrade reviewLovely job
Kitchens and bathrooms

Rooms people need every day

See bathrooms and wet rooms and kitchens.

Bathroom renovation

“…each day the area was tidy and accessible to use once they’d finished for the day.”

Verified Checkatrade reviewTidy and accessible
Bathroom and stair repairs

“…arrived on time very courteous. Looked after all safety issue for me. Job well done.”

Verified Checkatrade reviewCourteous
Kitchen refit

“I couldn’t fault them, quick, efficient, clean and tidy.”

Verified Checkatrade reviewCouldn’t fault them
Bathroom refit

“I couldn’t fault them, I was very impressed and will be using them again.”

Verified Checkatrade reviewUsing them again
Kitchen and floor repairs

“Punctual, pleasant, reliable. Nothing too much bother. Workmanship very good. Always tidied up after themselves, any minor problems sorted quickly.”

Verified Checkatrade reviewReliable
New bathroom suite

“Professional, friendly, work carried out in a timely manner. Definitely would recommend to anyone.”

Verified Checkatrade reviewTimely
Ensuite refurbishment

“An excellent allrounder very tidy and professional”

Verified Checkatrade reviewTidy and professional
Building work

Walls, conversions and extensions

See building repairs and plastering and decorating.

Stone wall rebuilt

“The work carried out to remove old wall and rebuild a new stone wall was of the highest quality of workmanship and the area was left tidy and clean.”

Verified Checkatrade reviewHighest quality
Lintel above a window

“Scaffold arrived when stated, pleased with standard of work.”

Verified Checkatrade reviewArrived when stated
Repointing a gable end

“Very professional. Courteous and tidy. Worked round wet weather and didn’t do the job regardless.”

Verified Checkatrade reviewCourteous and tidy
Pointing and window panel

“They were punctual and hard working. Got on with the job. Reliable + thorough.”

Verified Checkatrade reviewReliable + thorough
Cladding above a window

“Very good job indeed. Workers very polite and cleaned up afterwards. Pleased entirely with work done.”

Verified Checkatrade reviewVery polite
Chimney breast support

“Very impressed with service done cleaned up afterwards and would recommend them to others.”

Verified Checkatrade reviewVery impressed
Two storey extension

“The works were well managed and workers were friendly but professional. … Always kept us informed of the progress, and they checked with us, and building control, first if minor changes as a result of unforeseen site conditions were needed.”

Verified Checkatrade reviewWell managed
Single storey extension

“Well organised whole project ran smoothly. Work finished to a high standard, good time keeping.”

Verified Checkatrade reviewWell organised
Garage conversion

“During a difficult working environment the trades people were very safe workers and completed the work to a very high standard.”

Verified Checkatrade reviewVery safe
Garage conversion

“Communication throughout the work carried out was excellent allowing for small changes to plans and finishes with no extra charge.”

Verified Checkatrade reviewExcellent communication
Garage conversion

“Impress carried out the required work quickly, efficiently and professionally. I am more than pleased with the results and would definitely recommend and use again.”

Verified Checkatrade reviewDefinitely recommend
Garage conversion

“Quality work! I would recommend using them, I will be using them again in future.”

Verified Checkatrade reviewQuality work
Garage to outhouse

“The team were friendly, prompt and efficient. I was constantly informed of the works progress and the installation has been completed excellently”

Verified Checkatrade reviewPrompt and efficient
New shed and cement base

“Superb workmanship- highly recommended!”

Verified Checkatrade reviewSuperb workmanship
Cupboard and plastering

“Clean tidy, on time, reasonable price.”

Verified Checkatrade reviewOn time
General work

“Punctual, efficient, polite, excellent standard of work and finish. Consulted with customer as appropriate. Definitely recommended.”

Verified Checkatrade reviewDefinitely recommended
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