Impress Maintenance Areas we cover Ring Wayne: 07749 474861
Shops and retail

Repairs done before the shutters go up

Maintenance for shops and retail units, worked in the evenings and early mornings so the store keeps trading, with the same written record for every store we look after.

Ring Wayne Cator, Managing Director07749 474861Straight through to the person who books the work.
Our experience

Years of work in occupied buildings

Our track record is in supported housing rather than retail. Since 2017 we have maintained 16 IKE Supported Housing properties in County Durham, with tenants at home while we work.

A shop has the same problem from the other side. The work happens around people who are not going anywhere, and the building has to keep doing its job while we are in it.

  • Out of trading hoursEvenings and early mornings before opening, so the store trades all day long.
  • Properly insured£10m employers' and £5m public liability to April 2027. Certificate on request.
  • Every job recordedA date, a note and photos for every job, so you can show what was done and when.
  • Local since 2015Based in Newton Aycliffe since 2015. Ring 07749 474861 and Wayne answers.
IKE Supported Housing

“They consistently deliver work to a good standard and represent our organisation well.”

Martyn Smith · Managing Director · IKE Supported HousingRead IKE’s full reference letter
What we would do

The repairs that keep a store open

Shopfronts and doors

Doors, closers, handles, thresholds and the things customers touch forty times a day.

Flooring

Repairs and replacement in the areas that take the traffic, done overnight where we can.

Lighting and ceilings

Tiles, fittings and the suspended ceiling nobody notices until it starts dripping.

Back of house

Stockrooms, staff areas and toilets, the parts customers never see but staff live in.

Dilapidations

Making good through the lease, which costs far less than a panic at the very end of it.

More than one store

One contractor and one invoice across your stores, with the same record for each one.

What we will not do: gas work, electrical certification and asbestos removal. We will tell you on the first visit rather than the day before you need it signed off, and we will tell you who we would ring instead.

How to start

Try us on one store

You don't need to move your whole estate to find out what we're like. Give us one store, or the fault that keeps coming back at one branch, and judge us on that. Wayne, our Managing Director, would be your day to day contact.

Wayne Cator · Managing Director07749 474861

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