Doors, shutters and windows that work
A door that will not lock is a security problem by the end of the day. Doors and locks are the single most common repair we are called out for.
What we fix
- Doors that stick, drop or will not close
- Locks, handles, latches and keys
- Closers, hinges and ironmongery
- Damaged frames and door faces
- Shutters that jam or will not secure
- Broken glazing and failed window panels
- Window catches, seals and frames
If a shutter needs its motor or control gear replaced by the manufacturer’s engineer, we will tell you and make the premises secure in the meantime.
Fire doors need more care than this, because of what depends on them. They have their own page.
174 door and lock orders
Between July 2024 and August 2026 we completed 174 door and lock work orders and 53 window and glazing orders for IKE Supported Housing, more than any other kind of repair. In supported housing a door is often the difference between somebody feeling safe at home or not, so these get seen to promptly and with the tenant kept informed.
When it cannot be left
If a door or window has been forced or broken and the building cannot be left as it is, tell us when you ring. We will make it secure first and sort out the permanent repair after that.
Written down, door by door
Each repair is recorded with the location, the fault, what was done, the date and a photograph. Where one building has a lot of doors, that is what stops the same fault being reported three times.
Where we work
We take on door, shutter and window repairs across County Durham, Teesside and Tyne and Wear, working from our base in Newton Aycliffe. See the towns we cover, or find out how we work.
What people ask first
Can you match an existing door or lock?
Usually. Send a photograph and we will tell you what we can get and how long it will take.
Do you repair shopfronts?
Yes. Doors and shutters on retail premises are booked around your opening hours.
Can you change locks when a tenant leaves?
Yes. It is a common part of getting a room ready to let again.
Tell us where to start
Ring Wayne Cator, our Managing Director, or send us the details and we will come back to you.