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Fire and water damage

Putting a building right after fire or water

After a leak, a flood or a small fire, the first job is making the place safe. Then comes the slow part, getting ceilings, walls, floors and doors back as they were.

The work

What we put right

  • Making safe and securing the building
  • Removing what cannot be saved
  • Ceilings, plaster and walls
  • Floors and skirting
  • Doors, frames and joinery
  • Decorating once it has dried out
  • Fixing the leak that started it
One contractor

One visit, one invoice

A leak that has brought a ceiling down is a plumbing job, a plastering job and a decorating job. We cover them all, so you have one person to ring and one invoice rather than three firms and a week of phone calls.

Drying out

Why you should not rush it

Plaster and floors put back over wet walls will fail, and you will pay twice. We will tell you when a room is ready to be reinstated and why. If a building needs specialist drying equipment, we will say so and tell you who we would ring.

Insurance

Photographs for your claim

If you are claiming, the insurer will want to know what happened and what it cost. We photograph the damage before anything is removed, write up the work with dates and give you a clear quote that you can send on. The claim itself remains between you and your insurer.

What we will not do

Electrics, structure and asbestos

After a fire or flood, the electrics need checking by a registered electrician before they are used. If there is any question over the structure, you need an engineer. And damage can expose materials that may contain asbestos. If we see anything suspect, we stop and tell you, and we do not disturb it.

Coverage

Where we work

We take on fire and water damage repairs across County Durham, Teesside and Tyne and Wear, working from our base in Newton Aycliffe. See the towns we cover, or find out how we work.

Common questions

What people ask first

How soon can you come?

An emergency gets someone the same day. Ring 07749 474861.

Can you start before the insurer has agreed?

We can make the building safe. Check with your insurer before permanent work starts.

Can people stay in the building?

Often, in the undamaged parts. We will tell you what we would keep closed and why. If a whole floor needs to close, we will say so early.

Get in touch

Tell us where to start

Ring Wayne Cator, our Managing Director, or send us the details and we will come back to you.

Ring 07749 474861Send us the details