Toilets, sinks, showers, taps and drains
Water does more damage the longer it runs. Ring us when it starts. If it is a toilet, sink, shower or tap, we will fix it and tell you what else the water has reached.
What we fix
- Toilets that run, leak or will not flush
- Taps and washers
- Sinks, basins and their wastes
- Showers and shower trays
- Blocked sinks, toilets and wastes
- Ordinary blocked drains and gullies
- Sealant that has cracked or gone black
44 orders in supported housing
Between July 2024 and August 2026 we completed 44 plumbing and drainage work orders for IKE Supported Housing. A toilet out of order is an inconvenience in an office. In a home for someone with a physical disability it can be the most urgent job of the week, and that is how we treat it.
We have had very few concerns regarding their workmanship, and on the rare occasions when an issue has arisen, these have been minor and addressed promptly once reported.
One visit for all of it
Water ends up in plaster, ceilings and floors. Because we do plastering and decorating and water damage repairs too, you do not need three firms to put one leak right.
Where the problem was
Every job is written up with the date, what failed, what was replaced and photographs. Repeat blockages or leaks in one place show up in that record, which is often how a bigger fault gets found.
Gas, heating and hot water systems
Our plumbing is toilets, sinks, showers and taps. We are not registered for gas work and we do not work on unvented hot water systems, so boilers, heating and pressurised cylinders are not jobs for us. Water hygiene risk assessments need a specialist too. Gas, and anything needing a certificate, goes to registered engineers we have worked with for years.
Where we work
We take on plumbing and drainage repairs across County Durham, Teesside and Tyne and Wear, working from our base in Newton Aycliffe. See the towns we cover, or find out how we work.
What people ask first
Can you come out to a leak today?
An emergency gets someone the same day, so ring 07749 474861 and turn the water off at the stopcock if you can. If the fault is on a boiler, heating system or hot water cylinder, we will bring in an engineer.
Do you clear outside drains?
Yes, for ordinary blockages. If a drain has collapsed or needs a camera survey, we will tell you.
Can you replace a toilet or basin?
Yes. If it is part of a whole room, see bathrooms and wet rooms.
Tell us where to start
Ring Wayne Cator, our Managing Director, or send us the details and we will come back to you.